Inform the Seller about the return of the products immediately by e-mail. E-mail info@lumivivum.com, indicating the VAT invoice number of your purchase of goods and the note “Returned goods” in the “Subject” line of the letter.
Indicate the name of the product in the letter and briefly describe the reason for returning the product. Quality products must be returned in exact condition you received – in the original packaging, undamaged, unused and without the loss of its commercial appearance.
Pack the product safely, attach the invoice you received and return it to our office at the address below.

The products are returned to the address: Ievu st. 40, LT-77116 Siauliai, Lithuania.

If you have any questions, call +370 (699) 17501 or email info@lumivivum.com.

As provided by the European Union e-commerce laws, the money will be returned to the specified account of the Buyer or be replaced by another product.

These return rules apply to online purchases.